The effects of luxury restaurant environments on diners' emotions and loyalty : incorporating diner expectations into an extended Mehrabian-Russell model
Annie Chen and Norman Peng; Kuang-peng Hung
| Year of publication: |
2015
|
|---|---|
| Authors: | Chen, Annie Huiling ; Peng, Norman ; Hung, Kuang-peng |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 2, p. 236-260
|
| Subject: | Emotions | Diner expectations | Diners’ emotions and loyalty | Luxury restaurant | Restaurant environment | Emotion | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Luxusgüter | Luxury goods | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011300093