The effects of total quality management practices on sustainable performance : perspective from Malaysia
Year of publication: |
2022
|
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Authors: | Kit-Yeng Sin ; Muhammad Shahar Jusoh ; Sim, Choon Ling |
Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 42.2022, 1, p. 1-31
|
Subject: | hotel | sustainable performance | total quality management | TQM | Qualitätsmanagement | Quality management | Malaysia | Hotellerie | Hotel industry | Nachhaltigkeit | Sustainability | Performance-Messung | Performance measurement | Nachhaltige Entwicklung | Sustainable development |
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