The employee as a punching bag : the effect of multiple sources of incivility on employee withdrawal behavior and sales performance
Michael Sliter, Katherine Sliter and Steve Jex
| Year of publication: |
2012
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|---|---|
| Authors: | Sliter, Michael ; Sliter, Katherine ; Jex, Steve |
| Published in: |
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior. - Chichester, Sussex : Wiley, ISSN 0894-3796, ZDB-ID 640137-5. - Vol. 33.2012, 1, p. 121-139
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| Subject: | Bank | Soziales Verhalten | Social behaviour | Kunden | Customers | Betriebsklima | Work climate | Verkaufspersonal | Salespeople | Arbeitsverhalten | Work behaviour | Performance-Messung | Performance measurement | Fehlzeit | Work absence | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009499819