The evaluation of pension institution service quality in China : a novel method based on BWM and Grey-TOPSIS

Weiliang Zhang, Sifeng Liu, Junliang Du, Liangyan Tao, Wenjie Dong, Muhammad Nawaz

Year of publication:	2024
Authors:	Zhang, Weiliang ; Liu, Sifeng ; Du, Junliang ; Tao, Liangyan ; Dong, Wenjie ; Nawaz, Muhammad
Published in:	Opsearch : journal of the Operational Research Society of India. - New Delhi : Springer India, ISSN 0975-0320, ZDB-ID 2516085-0. - Vol. 61.2024, 3, p. 1562-1581
Subject:	BWM \| Grey incidence degree \| Pension institution \| Service quality evaluation \| TOPSIS \| Dienstleistungsqualität \| Service quality \| China \| Bewertung \| Evaluation

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