The evolution of TQM: An empirical analysis using the business process change framework
| Year of publication: |
2005
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|---|---|
| Authors: | Motwani, Jaideep ; Prasad, Sameer ; Tata, Jasmine |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 17.2005, 1, p. 54-66
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