The faster, the better? : the impact of short delivery times on product returns in online retailing
Simon Masuch, Jan R. Landwehr, Christoph M. Flath, Frédéric Thiesse
| Year of publication: |
2024
|
|---|---|
| Authors: | Masuch, Simon ; Landwehr, Jan Rüdiger ; Flath, Christoph ; Thiesse, Frédéric |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ZDB-ID 2013905-6. - Vol. 100.2024, 3, p. 475-485
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| Subject: | Delivery time | Online retailing | Order fulfillment | Product returns | Online-Handel | Einzelhandel | Retail trade | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretai.2024.07.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015065367