The growth of service and the service of growth: Using system dynamics to understand service quality and capital allocation
| Year of publication: |
1997
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|---|---|
| Authors: | Larsen, E.R. ; Ackere, A.van ; Warren, K. |
| Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 516545. - Vol. 19.1997, 4, p. 271-288
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