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HBR guide to dealing with conflict
Gallo, Amy, (2017)
The promise of mediation : the transformativeapproach to conflict
Bush, Robert A. Baruch, (2005)
Eine ökonomische Theorie der Mediation
Hauser, Christoph, (2002)
The resolution of conflict : constructive and destructive processes
Deutsch, Morton, (1973)
Conflicts : productive and destructive
The face of bargaining
Deutsch, Morton, (1961)