The impact of a waiting-time threshold in overflow systems with impatient customers
| Year of publication: |
2013
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|---|---|
| Authors: | Stolletz, Raik ; Manitz, Michael |
| Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 1245028. - Vol. 41.2013, 2, p. 280-286
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