The impact of communication on satisfaction and loyalty in the franchise system: subjective viewpoints of franchises
Year of publication: |
2008
|
---|---|
Authors: | Lee, Kuan-yin ; Hsu, Ying-chiech ; Huang, Hui-ling |
Published in: |
European retail research. - Wiesbaden : Springer Gabler, ISSN 1867-8785, ZDB-ID 2464915-6. - Vol. 22.2008, p. 117-136
|
Subject: | Franchising | Nachbarschaftsladen | Convenience store | Kommunikationswissenschaft | Communication science | Taiwan |
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