The impact of customer's training of digital banking services on its acceptability by customers' in India
Year of publication: |
2022
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Authors: | Bansal, Nitin ; Pareek, Nishtha ; Nigam, Abhinav |
Published in: |
International journal of business and globalisation : IJBG. - Genève [u.a.] : Inderscience Enterprises, ISSN 1753-3635, ZDB-ID 2435929-4. - Vol. 30.2022, 2, p. 207-231
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Subject: | trust | internet | risk | cost reduction | customer's acceptability | digital banking services | frequency of training | training to customers | Electronic Banking | Electronic banking | Beziehungsmarketing | Relationship marketing | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Indien | India | Betriebliches Bildungsmanagement | Employer-provided training | Bankgeschäft | Banking services | Digitalisierung | Digitization | Kundenzufriedenheit | Customer satisfaction | Internet |
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