The impact of decision timing on the effectiveness of leaders' apologies to repair followers' trust in the aftermath of leader failure
Year of publication: |
December 2016
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Authors: | Haesevoets, Tessa ; Joosten, Anne ; Reinders Folmer, Christopher P. ; Lerner, Lisa ; De Cremer, David ; Van Hiel, Alain |
Published in: |
Journal of business and psychology. - New York, NY : Springer, ISSN 0889-3268, ZDB-ID 227424-3. - Vol. 31.2016, 4, p. 533-551
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Subject: | Decision timing | Delays | Trust | Apologies | Leader failure | Leader-follower relationships | Fairness | Vertrauen | Confidence | Führungsstil | Leadership style | Führungskräfte | Managers | Experiment | Personalführung | Leadership | Zeit | Time | Führungspersönlichkeit | Leadership personality | Entscheidung | Decision | Verhalten in Organisationen | Organizational behaviour |
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