The impact of digitalization on customer knowledge management

Andreea Bianca Camară

Year of publication:	2024
Authors:	Camară, Andreea Bianca
Published in:	Management dynamics in the knowledge economy. - Bucharest : NUPSPA, ISSN 2392-8042, ZDB-ID 2819566-8. - Vol. 12.2024, 1/43, p. 21-38
Subject:	customer knowledge management \| digital tools \| social media \| innovation \| customers \| knowledge \| development \| Social Web \| Social web \| Wissensmanagement \| Knowledge management \| Beziehungsmarketing \| Relationship marketing \| Kundenintegration \| Customer integration \| Digitalisierung \| Digitization \| Kundenanalyse \| Customer analysis \| Web 2.0-Technologien \| Web 2.0 technologies \| Wissenstransfer \| Knowledge transfer

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