The impact of e-service on hotels' booking : adjusted TAM framework for customers' intentions to book hotels online
Demetris Vrontis, Mazen Massoud, Hassan Dennaoui, Sam El Nemar
| Year of publication: |
2022
|
|---|---|
| Authors: | Vrontis, Demetris ; Massoud, Mazen ; Dennaoui, Hassan ; El Nemar, Sam |
| Published in: |
Global business & economics review. - Olney, Bucks : Inderscience Enterprises, ISSN 1745-1329, ZDB-ID 2231575-5. - Vol. 26.2022, 3, p. 285-313
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| Subject: | e-service quality | hotel rooms | intention | online bookings | TAM | technology acceptance model | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Social Web | Social web | Online-Buchungssystem | Online booking system | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Buch | Book | Buchhandel | Book trade |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/GBER.2022.122385 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013193843