The impact of human resource management practices on the level of employee and customer satisfaction : the case of 5* hotels in Cyprus
Andreas Efstathiades, Theocharis, Georgiou, Christodoulos Efstathiades, Hariton Efstathiades
| Year of publication: |
2016
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|---|---|
| Authors: | Efstathiades, Andreas ; Theocharis, Georgiou ; Efstathiades, Christodoulos ; Efstathiades, Hariton |
| Published in: |
Selected papers July 2016 Business & Economics Society International Conference ; Volume 2. - Worcester, MA, USA : B & ESI, Business & Economics Society International. - 2016, p. 94-109
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| Subject: | Personalmanagement | Human Resource Management | Hotellerie | Hotel industry | Zypern | Cyprus | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011987555