The impact of Islamic banks' service quality perception on Jordanian customers loyalty
Year of publication: |
2017
|
---|---|
Authors: | Alshurideh, Muhammad Turki ; Al-Hawary, Sulieman Ibraheem Shelash ; Mohammad, Ayat Mohammad Esam ; Al Kurdi, Barween Hikmat |
Published in: |
Journal of management research. - Las Vegas, Nev. : Macrothink Institute, ISSN 1941-899X, ZDB-ID 2531426-9. - Vol. 9.2017, 2, p. 139-159
|
Subject: | Service Quality | Customer Loyalty | Islamic Banks | Jordan | Produktivität | Productivity | Dienstleistungsqualität | Service quality | Jordanien | Islamisches Finanzsystem | Islamic finance | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
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