The implementation of total quality management in tourism: some guidelines
| Year of publication: |
1994
|
|---|---|
| Authors: | Witt, C.A. ; Muhlemann, A.P. |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 8022458. - Vol. 15.1994, 6, p. 416-424
|