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How does frugality influence customer complaints through the mediation of the zone of tolerance? : empirical evidence from Chinese consumers purchasing Shanzhai products
Lin, Ming, (2024)
Die Bewältigung von Produktkrisen
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Are low-cost carrier passengers less likely to complain about service quality?
Wittman, Michael D., (2014)
Transfer-appropriate processing, response fluency, and the mere measurement effect
Janiszewski, Chris A., (2007)
The Influence of Causal Conditional Reasoning on the Acceptance of Product Claims
Chandon, Elise, (2009)
Transfer-Appropriate Processing, Response Fluency, and the Mere Measurement Effect
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