The influence of emotions displayed and personal selling on customer behaviour intention
| Year of publication: |
2012
|
|---|---|
| Authors: | Wang, Edward Shih-Tse ; Tsai, Bi-Kun ; Chen, Tzy-Ling ; Chang, Shu-Chun |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 32.2012, 3 (1.2.), p. 353-367
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