The influence of service quality on satisfaction and intention : a gender segmentation strategy
Jeoung-Hak Lee; Hyun-Duck Kim; Yong Jae Ko; Michael Sagas
| Year of publication: |
2011
|
|---|---|
| Authors: | Lee, Jeoung Hak ; Kim, Hyun-duck ; Ko, Yong Jae ; Sagas, Michael |
| Published in: |
Sport management review. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1441-3523, ZDB-ID 2105257-8. - Vol. 14.2011, 1, p. 54-63
|
| Subject: | Ballsport | Ball game | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Geschlecht | Gender | Südkorea | South Korea |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008859540