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Quality management in multi-level supply chains with outsourced manufacturing
Yan, Dong, (2016)
Produktorientiertes Qualitätsmanagement des Einzelhandels : Gestaltung und Lenkung komplexer Qualitätssysteme bei der Beschaffung in Schwellen- und Entwicklungsländern
Kromer, Sven, (2005)
An empirical model of supplier relation and management for better quality
Zu, Xingxing, (2013)
Operational implications of manufacturing outsourcing for subcontractor plants : An empirical investigation
Sousa, Rui, (2007)
The effects of service failures and recovery on customer loyalty in e‐services : An empirical investigation
Sousa, Rui, (2009)
Operational implications of manufacturing outsourcing for subcontractor plants: An empirical investigation