The influence of supply chain management competency on customer satisfaction and shareholder value
| Year of publication: |
2012
|
|---|---|
| Authors: | Ellinger, Alexander ; Shin, Hyunju ; Northington, William Magnus ; Adams, Frank G. ; Hofman, Debra ; O'Marah, Kevin |
| Published in: |
Supply chain management : an international journal. - Bradford : Emerald, ISSN 1359-8546, ZDB-ID 13869784. - Vol. 17.2012, 3 (27.4.), p. 249-263
|