The influence of supply chain management competency on customer satisfaction and shareholder value
Year of publication: |
2012
|
---|---|
Authors: | Ellinger, Alexander E. ; Shin, Hyunju ; Northington, William Magnus ; Adams, Frank G. ; Hofman, Debra |
Published in: |
Supply chain management : an international journal. - Bingley : Emerald Group Publishing Limited, ISSN 1359-8546, ZDB-ID 1386978-4. - Vol. 17.2012, 3, p. 249-262
|
Subject: | Lieferkette | Supply chain | Dynamische Kompetenzen | Dynamic capabilities | Kundenzufriedenheit | Customer satisfaction | Shareholder Value | Shareholder value | Performance-Messung | Performance measurement |
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