The influence of the employer brand on employee attitudes relevant for service branding : an empirical investigation
Year of publication: |
2011
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Authors: | Bodderas, Mareike ; Cachelin, Joe͏̈l Luc ; Maas, Peter ; Schlager, Tobias |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 25.2011, 7, p. 497-508
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Subject: | Dienstleistungssektor | Service industry | Markenführung | Brand management | Interne Markenführung | Internal branding | Leistungsmotivation | Work motivation | Kundenzufriedenheit | Customer satisfaction | Versicherung | Insurance |
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