The influence of user participation in social media-based brand comunities on brand loyalty : age and gender as moderators
Shampy Kamboj, Zillur Rahman
Year of publication: |
November 2016
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Authors: | Kamboj, Shampy ; Rahman, Zillur |
Published in: |
The journal of brand management : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1350-231X, ZDB-ID 2098132-6. - Vol. 23.2016, 6, p. 679-700
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Subject: | online community | brand | loyalty | participation | social media | technology | Social Web | Social web | Markentreue | Brand loyalty | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Geschlecht | Gender | Markenimage | Brand image | Markenartikel | Brand |
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