The influence of text-based technology-mediated communication on the connection quality of workplace relationships : the mediating role of emotional labor
Anthony Silard, Mary Beth Watson-Manheim, Nuno Jose Lopes
| Year of publication: |
2023
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|---|---|
| Authors: | Silard, Anthony ; Watson-Manheim, Mary Beth ; Lopes, Nuno Jose |
| Subject: | Connection quality | Emotional labor | Technology-mediated communication | Workplace relationships | Emotion | Arbeitszufriedenheit | Job satisfaction | Interne Kommunikation | Internal communication | Kommunikation | Communication | Soziale Beziehungen | Social relations | Dienstleistungsqualität | Service quality | Arbeitsverhalten | Work behaviour | Arbeitsplatz | Workplace | Betriebsklima | Work climate | Beziehungsmarketing | Relationship marketing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11846-022-00586-w [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014335756