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Managing for results : the US Coast Guard Marine Safety program
Ames, Fred L., (2017)
Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government
Prybutok, Victor, (2011)
International handbook of practice-based performance management
De Lancer Julnes, Patria, (2008)
Managing human behavior in public and nonprofit organizations
Denhardt, Robert B., (2013)
Denhardt, Robert B., (2016)
Managing for results in six states : a decade of progress demonstrates that leadership matters
Aristigueta, Maria P., (2011)