On the interest of introducing performance indicators in the local urban transport in France: a proposal for a European benchmarking analysis
In Europe, interesting European experiences in the field of production of indicators in order tomeasure the performance (as efficiency) of the public transport exists. This paper analyses five European cases: England, France, Norway, Sweden, and Italy. Those countries have more or less recent institutional changes : the criteria of performance seems to be more and more taken into account in those institutional changes, in particular because of the competition (but not only). Different actors in each country intervene to give more importance to the performance and its measure: the local authorities and the operators thanks to contractual mechanisms and performance incentives for instance. Local and national initiatives will be mentioned in the production of performance indicators. It will perhaps give some possible scenarios in the field of performance indicators for the French public transport case.
View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00280219/en/ Published - Presented, FEUP. Nectar Conference Porto, May 9-12 2007, Porto, 2007, Porto, Portugal