The intersection of service and sales : the increased importance of ambidexterity
Adam Rapp, Thomas L. Baker, Nathaniel N. Hartmann, and Michael Ahearne
| Year of publication: |
2020
|
|---|---|
| Authors: | Rapp, Adam ; Baker, Thomas L. ; Hartmann, Nathaniel N. ; Ahearne, Michael |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 23.2020, 1, p. 8-12
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| Subject: | ambidexterity | sales | service | frontline | performance | Organisationale Ambidextrie | Ambidextrous organization | Dienstleistungssektor | Service industry | Verkauf | Selling | Verkaufspersonal | Salespeople | Absatz | Sales |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670519892333 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012183566