The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
| Year of publication: |
2010
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|---|---|
| Authors: | Huang, Xu ; Chan, Simon ; Lam, Wing ; Nan, Xinsheng |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 10441347. - Vol. 21.2010, 7, p. 1124-1145
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