The Logistics Transformation of British Retailing: Concepts and Questions

British retailers have been at the forefront of logistical changes. By taking control of distribution channels they have transformed their operations. Much of the process by which this has been achieved is well covered in the literature. This paper looks at the macro issues involved and the under‐pinning concepts in logistical transformation in retailing, and attempts to synthesize and provide an overview of the literature. The paper concludes by raising a series of questions about the future.