The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the End-User Computing Satisfaction Instrument
| Year of publication: |
2004
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|---|---|
| Authors: | Doll, William J. ; Deng, Xiaodong ; Raghunathan, T.S. ; Torkzadeh, Gholamreza ; Xia, Weidong |
| Published in: |
Journal of management information systems : JMIS. - Armonk, NY : Sharpe, ISSN 0742-1222, ZDB-ID 8831270. - Vol. 21.2004, 1, p. 227-262
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