The measurement of user satisfaction with question answering systems
Year of publication: |
2009
|
---|---|
Authors: | Ong, Chorng-shyong ; Day, Min-yuh ; Hsu, Wen-Lian |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 46.2009, 7, p. 397-403
|
Subject: | Online-Recherche | Online search | Website | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption | Empirische Methode | Empirical method |
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