The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores
Douglas Chiguvi
| Year of publication: |
2023
|
|---|---|
| Authors: | Chiguvi, Douglas |
| Subject: | SMS | Short Message Services | SMS Customer Service platforms | Customer satisfaction | Customer Service | SMS Marketing | Kundenzufriedenheit | Kundenservice | Customer service | Mobiltelefon | Mobile phone | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.20525/ijrbs.v12i1.2284 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014281623