The process of new service development - issues of formalization and appropriability

Wilfred Dolfsma

Year of publication:	June 2004 ; [Elektronische Ressource]
Other Persons:	Dolfsma, Wilfred (contributor)
Institutions:	Erasmus Research Institute of Management (contributor)
Publisher:	Rotterdam : ERIM
Subject:	Dienstleistungsinnovation \| Service innovation \| Innovationsmanagement \| Innovation management

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