The Pursuit of Excellence in Process Thinking and Customer Relationship Management
| Year of publication: |
2009
|
|---|---|
| Authors: | Dickson, Peter ; Lassar, Walfried ; Hunter, Gary ; Chakravorti, Samit |
| Published in: |
The journal of personal selling & sales management. - Hartland, Wis : Pi Sigma Epsilon, ISSN 0885-3134, ZDB-ID 9011523. - Vol. 29.2009, 2, p. 111-124
|