The Relationship between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment

The relationship between consumers' unethical behavior and customer loyalty in a retail environment

Van Kenhove, Patrick, (2003)

Relationship Commitment and Ethical Consumer Behavior in a Retail Setting: The Case of Receiving Too Much Change at the Checkout

Steenhaut, Sarah, (2005)

Consumers' reactions to "Receiving too much change at the checkout"

Steenhaut, Sarah, (2003)