The Relationship Between Information Technology and Tour-operators

The advances in information technology have seen a radical change in the way that travel agents do business today. There are travel agents that have chosen to ignore the advances in technology; however, in the future, travel agents will have a choice of either using technology to change the way they do business or competing against those who do. At the moment there are still great gaps in terms of technology between countries, which enables fast growing companies such as Tez Tour to fill a niche and gain new market shares due to their technological lead and managerial practices.