The relationship between organizational culture and quality techniques, and its impact on operational performance
Year of publication: |
2015
|
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Authors: | Gambi, Lillian Do Nascimento ; Boer, Harry ; Gerolamo, Mateus Cecílio ; Jørgensen, Frances ; Carpinetti, Luiz Cesar Ribeiro |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 35.2015, 10, p. 1460-1484
|
Subject: | Survey | Operational performance | Quality techniques | Structural equation modelling | Organizational culture | Unternehmenskultur | Corporate culture | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance | Strukturgleichungsmodell | Structural equation model | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality |
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