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Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç, (2016)
Total quality management and its implementation in the context of Pakistan
Fayyaz, Ayousha, (2021)
Total performance scorecard : redefining management to achieve performance with integrity
Rampersad, Hubert K., (2003)
The link between total quality management practice and organisational performance
Terziovski, Mile, (1999)
The relationship between total quality management practices and operational performance
Samson, Danny, (1999)
Best practice implementation of total quality management: Multiple cross-case analysis of manufacturing and service organizations
Terziovski, Mile, (1996)