The relationship between total quality management practices and organisational image in the hospital industry : an empirical examination
Faisal Babu, Sam Thomas
| Year of publication: |
2020
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|---|---|
| Authors: | Babu, Faisal ; Thomas, Sam |
| Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 29.2020, 1, p. 1-23
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| Subject: | total quality management | TQM | management leadership | organisational image | OI | hospital | healthcare/hospital accreditation | NABH | quality management practices | healthcare/hospital quality | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Gastgewerbe | Hospitality industry | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2020.104517 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012178423