The relationship between web quality and user satisfaction : the moderating effects of security and content
Vivek S. Natarajan; Satyanarayana Parayitam; Tejinder Sharma
| Year of publication: |
2012
|
|---|---|
| Authors: | Natarajan, Vivek S. ; Parayitam, Satyanarayana ; Sharma, Tejinder |
| Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 5.2012, 1/2, p. 52-76
|
| Subject: | Online-Handel | Online retailing | Qualitätsmanagement | Quality management | Website | Datensicherheit | Data security | Kundenzufriedenheit | Customer satisfaction | USA | United States | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009425537