The relationships between soft/hard total quality management practices and operational performance in Jordanian manufacturing organisations
Year of publication: |
2017
|
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Authors: | Saleh, Rawan A. ; Sweis, Rateb J. |
Published in: |
International journal of management concepts and philosophy : IJMCP. - Olney, Bucks : Inderscience Enterprises, ISSN 1478-1484, ZDB-ID 2164930-3. - Vol. 10.2017, 4, p. 345-377
|
Subject: | total quality management | TQM | soft practices | hard practices | operational performance | manufacturing organisation | Jordan | Qualitätsmanagement | Quality management | Jordanien | Industrie | Manufacturing industries | Performance-Messung | Performance measurement | Unternehmenserfolg | Firm performance |
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