The relationships between soft-hard TQM factors and key business results
Arturo Calvo-Mora, Araceli Picón, Carolina Ruiz and Lourdes Cauzo
| Year of publication: |
2014
|
|---|---|
| Authors: | Calvo-Mora, Arturo ; Picón, Araceli ; Ruiz, Carolina ; Cauzo, Lourdes |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 34.2014, 1, p. 115-143
|
| Subject: | Business results | European foundation for quality management | Partial least squares | Social factors | Soft factors | Total quality management | EFQM excellence model | Technical factors | Hard factors | Qualitätsmanagement | Quality management | Partielle kleinste Quadrate | Erfolgsfaktor | Success factor |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010250144