The retail value chain: linking employee perceptions to employee performance, customer evaluations, and store performance
James G. Maxham; Richard G. Netemeyer; Donald R. Lichtenstein
| Year of publication: |
2008
|
|---|---|
| Authors: | Maxham, James G., III. ; Netemeyer, Richard G. ; Lichtenstein, Donald R. |
| Published in: |
Marketing science. - Catonsville, MD : INFORMS, ISSN 0732-2399, ZDB-ID 883054-X. - Vol. 27.2008, 2, p. 147-167
|
| Subject: | Einzelhandel | Retail trade | Betriebliche Wertschöpfung | Value creation | Arbeitsleistung | Job performance | Unternehmenserfolg | Firm performance |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003708820