The return of online grocery shopping: a comparative analysis of Webvan and Tesco's operational methods
| Year of publication: |
2003
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|---|---|
| Authors: | Delaney-Klinger, Kelly ; Boyer, Kenneth K. ; Frohlich, Mark |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 15.2003, 3, p. 187-196
|