The role of CSR in crises : integration of situational crisis communication theory and the persuasion knowledge model
Year of publication: |
2019
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Authors: | Ham, Chang-Dae ; Kim, Jeesun |
Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 158.2019, 2, p. 353-372
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Subject: | Corporate social responsibility (CSR) | Situational crisis communication theory (SCCT) | Persuasion knowledge model (PKM) | Crisis type | Persuasion knowledge | Agent knowledge | Topic knowledge | Corporate Social Responsibility | Corporate social responsibility | Krisenmanagement | Crisis management | Wissen | Knowledge | Wissensmanagement | Knowledge management | Öffentlichkeitsarbeit | Public relations | Konsumentenverhalten | Consumer behaviour | Wissenstransfer | Knowledge transfer | Stakeholder | Kommunikation | Communication |
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