The role of customer-task fit between service interaction and value co-creation : evidence from China
Liang Hong, Hongyan Yu, Yubing Yu, Peipei Liang, Junjie Xu
| Year of publication: |
2021
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|---|---|
| Authors: | Hong, Liang ; Yu, Hongyan ; Yu, Yubing ; Liang, Peipei ; Xu, Junjie |
| Published in: |
Journal of global information management. - Hershey, Pa. : IGI Global, ISSN 1533-7995, ZDB-ID 2070054-4. - Vol. 29.2021, 6, Art.-No. 44, p. 1-15
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| Subject: | Person-Environment Fit | Service Interaction | Value Co-Creatio | China | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/JGIM.20211101.oa44 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012614609