The role of perceived vulnerability in restaurant customers’ co-creation behavior and repatronage intention during the COVID-19 pandemic
Year of publication: |
2022
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Authors: | Min, Jihye ; Yang, Kiseol ; Kim, Jiyoung |
Published in: |
Journal of vacation marketing. - London : Sage, ISSN 1479-1870, ZDB-ID 2093798-2. - Vol. 28.2022, 1, p. 38-51
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Subject: | co-creation behavior | COVID-19 | perceived vulnerability | restaurant consumer behavior | risk perception | service fairness | Konsumentenverhalten | Consumer behaviour | Coronavirus | Gastronomie | Restaurant industry | Kundenintegration | Customer integration | Wahrnehmung | Perception | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Epidemie | Epidemic |
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