The role of physical distribution services as determinants of product returns in Internet retailing
Year of publication: |
2014
|
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Authors: | Rao, Shashank ; Rabinovich, Elliot ; Raju, Dheeraj |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 32.2014, 6, p. 295-312
|
Subject: | Online retailing | Electronic commerce | Order fulfillment | Returns | Physical distribution | Online-Handel | Electronic Commerce | E-commerce | Einzelhandel | Retail trade | Vertrieb | Internet | Vertriebsweg | Distribution channel | Konsumentenverhalten | Consumer behaviour |
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